/* Shared support workspace */
.support-page{max-width:1420px}.support-page .view-head{display:flex;align-items:center;justify-content:space-between;gap:20px}.support-page .view-head h1{margin-bottom:8px}.support-page .view-head p{color:var(--muted,#64748b);max-width:650px}.support-toolbar{display:flex;gap:14px;align-items:end;flex-wrap:wrap;margin:18px 0}.support-tabs{display:flex;padding:4px;background:#eef1f6;border-radius:12px;gap:4px}.support-tabs button{border:0;background:transparent;padding:10px 14px;border-radius:9px;font:inherit;color:#475569;cursor:pointer}.support-tabs button.active{background:#fff;color:#17212b;box-shadow:0 1px 5px #18212f12;font-weight:750}.support-toolbar label,.support-manage label{display:flex;flex-direction:column;gap:5px;font-size:12px;font-weight:700}.support-toolbar label[hidden]{display:none}.support-toolbar select,.support-manage select{min-height:40px;border:1px solid var(--line,#dce2e9);border-radius:8px;padding:8px;background:#fff;font:inherit;color:inherit}.support-toolbar #supportRefresh{margin-left:auto}.support-workspace{display:grid;grid-template-columns:minmax(275px,350px) minmax(0,1fr);gap:18px;align-items:start}.support-inbox,.support-conversation{background:var(--panel,#fff);border:1px solid var(--line,#e2e8f0);border-radius:16px;overflow:hidden}.support-ticket-list{max-height:740px;overflow:auto}.support-ticket{width:100%;text-align:left;background:transparent;border:0;border-bottom:1px solid var(--line,#e2e8f0);padding:20px;display:flex;flex-direction:column;gap:10px;cursor:pointer;color:inherit;font:inherit}.support-ticket:hover{background:#f6f8fc}.support-ticket.selected{background:#eef2ff;box-shadow:inset 3px 0 #2247ef}.support-ticket>strong{font-size:15px;line-height:1.4;overflow-wrap:anywhere}.support-ticket-top,.support-ticket-bottom{display:flex;align-items:center;justify-content:space-between;gap:8px;flex-wrap:wrap}.support-ticket-top{font-size:11px;color:#64748b}.support-ticket-meta{font-size:11px;line-height:1.5;color:#64748b}.support-unread{background:#2247ef;color:white;padding:2px 7px;border-radius:20px;font-size:10px}.support-status{font-size:11px;font-weight:750;padding:4px 8px;border-radius:6px;background:#eef1f6;color:#475569;display:inline-block}.support-status-open{background:#fff2db;color:#875600}.support-status-in_progress{background:#e8efff;color:#2247ef}.support-status-waiting_on_rep{background:#e9e5ff;color:#6142a8}.support-status-resolved{background:#e2f4eb;color:#196244}.support-priority{font-size:10px;font-weight:750;color:#b6321d}.support-pagination{display:flex;align-items:center;justify-content:space-between;padding:12px;border-top:1px solid var(--line,#e2e8f0);gap:8px;font-size:12px}.support-pagination button{padding:5px 10px}.support-empty{padding:35px 24px;color:#64748b;font-size:14px;line-height:1.65}.support-empty strong{color:#334155}.support-conversation>.support-empty{min-height:300px;display:grid;place-content:center;text-align:center}.support-detail-head{padding:24px;border-bottom:1px solid var(--line,#e2e8f0)}.support-detail-head h2{font-size:22px;line-height:1.3;margin:8px 0 15px;overflow-wrap:anywhere}.support-detail-meta{display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:12px;color:#64748b}.support-back{display:none!important}.support-manage{display:flex;gap:12px;flex-wrap:wrap;align-items:end;padding:16px 24px;background:#fafbfe;border-bottom:1px solid #e2e8f0}.support-manage label{flex:1}.support-thread{padding:24px;background:#fafbfe;max-height:650px;overflow:auto}.support-message{background:white;border:1px solid #e3e8ef;border-radius:12px;padding:17px;margin:0 32px 16px 0}.support-message-admin{background:#edf2ff;border-color:#d8e2ff;margin:0 0 16px 32px}.support-message-system{background:transparent;border:0;padding:0 5px;margin:0 0 16px;color:#64748b;font-size:12px}.support-message header{display:flex;gap:10px;justify-content:space-between;flex-wrap:wrap;font-size:12px}.support-message time{font-size:11px;color:#64748b}.support-message p{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.65;font-size:14px;margin:10px 0 0}.support-message-system p{font-size:12px}.support-reply{border-top:1px solid #e2e8f0;padding:24px}.support-reply>label{font-size:14px;font-weight:750}.support-reply textarea{display:block;box-sizing:border-box;width:100%;margin-top:9px;padding:13px;border:1px solid #cbd5e1;border-radius:10px;resize:vertical;min-height:115px;font:inherit;line-height:1.5}.support-reply-foot{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:12px;margin-top:12px}.support-reply-foot small{font-size:11px;color:#64748b;flex:1;min-width:180px}.support-resolve-check{display:flex;align-items:center;gap:6px;font-size:12px}.support-reply-foot input{width:auto}.support-self-action{padding:0 24px 24px;text-align:right}.support-notice{font-size:13px;color:#196244;line-height:1.6}.support-notice:empty{display:none}.support-notice.error,.support-empty.error{color:#a42626}.support-update{display:block;border:0;border-bottom:1px solid #d8e2ff;background:#edf2ff;color:#2247ef;font-weight:700;width:100%;padding:12px;cursor:pointer}.support-update[hidden]{display:none}.support-delivery{background:#fff5e5;color:#875600;padding:16px 24px;font-size:12px}.support-delivery button{font-size:11px}.support-dialog{box-sizing:border-box;width:min(640px,calc(100% - 32px));max-height:90vh;border:1px solid #e2e8f0;border-radius:18px;padding:28px;color:#18212f;box-shadow:0 24px 100px #0f172a40}.support-dialog::backdrop{background:#0f172a80}.support-dialog header{display:flex;justify-content:space-between;gap:16px;align-items:center}.support-dialog h2{margin:0}.support-dialog>p{font-size:13px;color:#64748b;line-height:1.6}.support-dialog form>label,.support-create-grid label{display:flex;flex-direction:column;gap:7px;font-size:13px;font-weight:700;margin-bottom:15px}.support-dialog input,.support-dialog select,.support-dialog textarea{box-sizing:border-box;width:100%;padding:11px;border:1px solid #cbd5e1;border-radius:8px;font:inherit;background:white;color:#18212f}.support-dialog textarea{min-height:145px;resize:vertical}.support-create-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.support-dialog footer{display:flex;align-items:center;justify-content:space-between;gap:15px}.support-dialog footer span{font-size:12px;color:#64748b}.support-page button:focus-visible,.support-dialog button:focus-visible{outline:3px solid #2247ef;outline-offset:2px}.support-page button:disabled{opacity:.5;cursor:default}
@media(max-width:900px){.support-workspace{grid-template-columns:minmax(240px,300px) minmax(0,1fr)}.support-reply,.support-detail-head,.support-thread{padding:18px}.support-message{margin-right:0}.support-message-admin{margin-left:0}}
@media(max-width:700px){.support-page .view-head{align-items:flex-start;flex-direction:column}.support-workspace{grid-template-columns:1fr}.support-workspace:not(.has-ticket) .support-conversation{display:none}.support-workspace.has-ticket .support-inbox{display:none}.support-back{display:block!important;margin-bottom:16px}.support-toolbar{gap:10px}.support-toolbar label{flex:1;min-width:140px}.support-toolbar #supportRefresh{margin-left:0}.support-tabs{width:100%}.support-tabs button{flex:1;padding:9px}.support-detail-head h2{font-size:20px}.support-reply-foot .primary{width:100%}.support-create-grid{grid-template-columns:1fr;gap:0}.support-dialog{padding:22px}.support-manage{padding:14px}.support-message header{flex-direction:column;gap:3px}}
html[data-theme="dark"] .support-tabs,html[data-theme="dark"] .support-thread,html[data-theme="dark"] .support-manage{background:var(--bg);border-color:var(--line)}html[data-theme="dark"] .support-tabs button.active,html[data-theme="dark"] .support-message,html[data-theme="dark"] .support-toolbar select,html[data-theme="dark"] .support-manage select,html[data-theme="dark"] .support-reply textarea{background:var(--panel);color:var(--ink);border-color:var(--line)}html[data-theme="dark"] .support-ticket:hover,html[data-theme="dark"] .support-ticket.selected,html[data-theme="dark"] .support-message-admin{background:var(--panel-2)}html[data-theme="dark"] .support-empty,html[data-theme="dark"] .support-ticket-meta,html[data-theme="dark"] .support-ticket-top,html[data-theme="dark"] .support-detail-meta,html[data-theme="dark"] .support-message time,html[data-theme="dark"] .support-tabs button{color:var(--muted)}html[data-theme="dark"] .support-empty strong{color:var(--ink)}html[data-theme="dark"] .support-dialog{background:var(--panel);color:var(--ink);border-color:var(--line)}html[data-theme="dark"] .support-dialog input,html[data-theme="dark"] .support-dialog textarea,html[data-theme="dark"] .support-dialog select{background:var(--bg);color:var(--ink);border-color:var(--line)}
